Privacy Policy

CASUALS™ and Jumpers for Goalposts Initiative (JFGI)

Effective Date: 20 January 2026

1.  Who We Are

This Privacy Policy explains how CASUALS™ and the Jumpers for Goalposts Initiative (JFGI) (together referred to as “we”, “us”, or “our”) collect, use and protect your personal data. We are committed to safeguarding your privacy and handling your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller: CASUALS™ / Jumpers for Goalposts Initiative (JFGI) Contact email: hello@starcasuals.co.uk

Website: www.starcasuals.co.uk

 2.  What Personal Data We Collect

We may collect and process the following types of personal data:

-  Name and contact details (email address, postal address, telephone number)

-  Order and payment information (handled securely via third-party payment providers)

-  Enquiry and correspondence details

-  Information provided when signing up to our mailing list

-  Information submitted in JFGI funding applications (primarily organisation and adult contact details)

-  Technical data such as IP address, browser type and cookies

 3.  How We Use Your Data

We use your personal data to:

-  Process and fulfil orders

-  Respond to enquiries and provide customer support

-  Manage mailing list subscriptions and send updates (with your consent)

-  Administer JFGI funding applications

-  Improve our website and services

-  Comply with legal obligations

4.  Lawful Bases for Processing

We process your personal data under the following lawful bases:

-  Consent – where you have given clear permission (e.g. mailing list)

-  Contract – where processing is necessary to fulfil an order or service

-  Legitimate interests – to operate and improve our services in a way you would reasonably expect

-  Legal obligation – where required by law

5.  Children’s Data

JFGI supports young people aged 8–18; however, we do not knowingly collect personal data directly from children. Applications for funding must be submitted by a responsible adult or authorised organisation. We only collect information about young people where strictly necessary and in an anonymised or minimal form.

6.  How We Store and Protect Your Data

We take appropriate technical and organisational measures to protect your personal data. Data is stored securely using trusted platforms such as our website provider and email systems. Access is restricted to those who need it for legitimate business purposes.

7.  Sharing Your Data

We only share your data with trusted third parties where necessary, such as:

-  Payment processors

-  Delivery and fulfilment partners

-  Website and email service providers

These parties are required to keep your data secure and use it only for the agreed purpose. We do not sell your personal data.

8.  Data Retention

We keep your personal data only for as long as necessary for the purposes it was collected, including legal, accounting or reporting requirements. You may request deletion of your data at any time, subject to legal obligations.

9.  Your Rights

Under UK GDPR, you have the right to:

-  Access your personal data

-  Correct inaccurate data

-  Request erasure of your data

-  Restrict or object to processing

-  Request data portability

-  Withdraw consent at any time

To exercise your rights, contact us using the details above.

10.  Complaints

If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner’s Office (ICO): www.ico.org.uk.

11.  Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.